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At BALANCIA Ship Agency, we take pride in having a comprehensive range of services to ensure the smooth and efficient handling of vessels during their port calls in Indonesia. Our commitment to excellence and years of experience in the maritime industry make us the perfect Owner Protectives Agent for all your port-related requirements
Whether you require assistance with Crew Change, Docking, Underwater Hull Cleaning, Bunkering, Provision Supply, Cash to Master or any other maritime service, BALANCIA Ship Agency is ready to deliver outstanding results.
BATAM PORT: The Epicentre of Our Operations
Our principal office in Batam underscores our unwavering dedication to the region’s maritime landscape. While Batam remains our strategic heartland, our expansive services gracefully extend to encompass all ports across Indonesia, including:
Crew Change is an essential procedure in the maritime industry, allowing seafarers to transition on and off ships based on predetermined schedules set by shipping companies. It primarily happens when a seafarer’s contract comes to an end. Within this process, there are two key terms to understand:
BALANCIA, responsible for the ship’s crew, must be well-prepared. This preparation includes ensuring all necessary administrative documents (Visa) are in order for the crew’s entry into Indonesia, organizing travel arrangements like air tickets, coordinating lodging if required, and providing assistance during emergencies, such as unexpected illnesses.
Therefore, it’s crucial for ship crew providers to collaborate with local shipping agencies in the respective Crew Change locations. This partnership guarantees smooth transitions and efficient processes for all involved parties.
We’re very adaptive to changes and suggestions. Contact us if you need tailored service. By default, these are our Service Processes.
Prepare personal documents for each Crew On/Off Signer used for administration to enter Indonesia
Coordinate with the Ship Captain to find out the location and estimate the ship arrival at the port.
Knowing the estimated trip that will be taken from the port/airport to the location of stay
Ordering flight tickets for crew who don’t have tickets yet
Prepare transportation and lodging accommodation and pick up from the port/airport to the crew’s accommodation location
Deliver On Signer Crew to Port and Off Signer Crew to Airport
